IZI1

Help & Support

Shopping & Payments

Shopping

IZI1 makes it easy to shop across multiple US retailers in one place. Add eligible products to your cart and complete your purchase through a single checkout experience. There’s no need to place separate orders with each retailer. 

A Shopping Assistant service fee applies to these orders and is displayed during checkout before payment is completed.
 

You can easily find products by typing in what you’re interested in, exploring different categories, or applying filters to refine your search. If you’re not sure where to shop, our Retailers can help you discover popular US stores. Additionally, with Find & Buy, you can copy and paste product links from retailers, and we’ll help you purchase those products through our platform.
 

For questions about specific product specifications, such as dimensions, materials, ingredients, features, compatibility, etc. please contact the retailer or brand directly.

After ordering, go to My Packages and create an Expected Package to track it. Once your item arrives at our warehouse, we’ll notify you and you can manage your packages from your account.
 

Whether you're looking to shop exclusive items from US retailers, overcome payment restrictions, or save on shipping costs, IZI1 provides the tools and services to make it happen.
Some benefits of shopping with IZI1 include:

  • Eligible purchases may qualify for sales tax savings
  • Shop multiple US retailers with one shared cart
  • Access additional items with Find & Buy
  • Preview clothing and accessories before purchasing with Try It On
  • Track your orders and shipments in one place
  • Additional package services like consolidation to help reduce shipping costs

Payments

If a retailer doesn’t accept your payment method, use our Find & Buy feature. Simply copy and paste the product links and we’ll help you complete your purchase through the IZI1 platform.
 

We accept all major credit and debit cards. Additional payment methods may be available depending on your billing country and service you are purchasing. Available payment options will be shown at checkout.

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